The Digital Field Trip to The Wetlands 1.5 had a problem with the Fast Find feature that could not be fixed with an internet update, so we took the opportunity to upgrade to Vista before releasing The Digital Field Trip to The Wetlands 1.5a.
Installation instructions for The Digital Field Trip to The Wetlands 1.5(a) can be found in the booklet that accompanies your copy of the CD-ROM.
The Digital Field Trip to The Wetlands 1.5(a) requires a system that meets at least these minimum requirements:
The Student version of the Study Guide on the disc contains the answers on a few pages. You can download the complete version of the Student materials without answers here.
The Digital Field Trip to The Wetlands 1.5(a) can receive updates directly
from the internet.
If you have an active internet connection the The Digital Field Trip to The Wetlands 1.5(a) will check for updates when you launch the program. Updates, if any, will be downloaded automatically and placed in your Windows/cache-cache/The
Wetlands folder.
The Digital Field Trip to The Wetlands 1.5(a) does not ship with a license to run on a network. A network license must be purchased from Digital Frog International or one of our distributors.
Server
If you encounter problems while running one of Digital Frog International's software titles on your network, please email us for more help.
You receive an "iShell has encountered a problem" message or experience display problems
Some users have reported problems such as an "iShell has encountered a problem" message or strange display problems when running the program. These problems were the result of corrupted QuickTime files, which are easily rectified by uninstalling QuickTime and reinstalling from the program disc.
If you have trouble uninstalling QuickTime, check out this article on QuickTime Windows troubleshooting tips from Apple's web site.
Or, try the following;
A. Remove QuickTime program files:
- On the Start menu, click My Computer (or double-click My Computer on the Desktop).
- In My Computer, open Local Disk.
- Open Program Files.
- Right-click on the QuickTime folder and click Delete from the shortcut menu.
B. Remove QuickTime system files
- Navigate to C:\Windows\system32\.
- Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
C. Restart your computer and check that QuickTime is gone from Add/Remove programs.
The CD is missing "The Urban Outback—Wetlands for Wildlife" book text.
The PDF of the book was not included on the CD. The complete text can be downloaded here: The Urban Outback PDF. (Requires Adobe Acrobat Reader, version 8 or later.)
When I launch the program, I get an error saying QuickTime is
required even though I have the latest version of QuickTime already
installed.
You may encounter this message when you first launch the program if you
have the latest version of QuickTime. We are working on a fix for this.
In the meantime, we have a separate page outlining
a workaround that allows you to run the program normally.
If you encounter a problem that isn't covered here, please email or contact us us for more help.