InTRODUCTION

The Digital Field Trip to The Rainforest 1.6 had  a problem with the Fast Find feature that could not be fixed with an internet update, so we took the opportunity to upgrade to Vista before releasing The Digital Field Trip to The Rainforest 1.6a.

Installation

Installation instructions for The Digital Field Trip to The Rainforest 1.6(a) can be found in the booklet that accompanies your copy of the CD-ROM.

Minimum Requirements

The Digital Field Trip to The Rainforest 1.6(a) requires a system that meets at least these minimum requirements:

Updating

The Digital Field Trip to The Rainforest 1.6(a) can receive updates directly from the internet.

If you have an active internet connection the The Digital Field Trip to The Rainforest 1.6(a) will check for updates when you launch the program. Updates, if any, will be downloaded automatically and placed in your Windows/cache-cache/The Rainforest 1.6/ folder.

Networking

The Digital Field Trip to The Rainforest 1.6(a) does not ship with a license to run on a network. A network license must be purchased from Digital Frog International or one of our distributors.

Server

If you encounter problems while running one of Digital Frog International's software titles on your network, please email us for more help.

Troubleshooting

You receive an "iShell has encountered a problem" message or experience display problems

Some users have reported problems such as an "iShell has encountered a problem" message or strange display problems when running the program. These problems were the result of corrupted QuickTime files, which are easily rectified by uninstalling QuickTime and reinstalling from the program disc.

If you have trouble uninstalling QuickTime, check out this article on QuickTime Windows troubleshooting tips from Apple's web site.

Or, try the following;


When I launch the program, I get an error saying QuickTime is required even though I have the latest version of QuickTime already installed.
You may encounter this message when you first launch the program if you have the latest version of QuickTime. We are working on a fix for this. In the meantime, we have a separate page outlining a workaround that allows you to run the program normally.

If you encounter a problem that isn't covered here, please email or contact us us for more help.